Mailing Address

Crossroads Christian School

Post Office Box 295

Crestview, Florida 32536

All mail should be sent to the above listed address.  If sending UPS, Fed-Ex, or USPS Express Mail - Overnight, email ccsrecords@cox.net for an address of an agent who will be available to accept the package.  Be sure to include the student's name and grade level when emailing.

Allow 3-6 weeks for processing during peak times of the year.

Telephone and Fax Number

850.423.1291

Our current phone hours are Monday through Thursday from 11:00am to 4:00pm Central Standard Time, 12:00pm to 5:00pm Eastern Standard Time, or 9:00am to 2:00pm Pacific Standard Time.

Our answering machine does not accept messages.  Fax or email if unable to reach a representative by phone. 

Before enrolling with CCS, understand that our phone can be busy most days.  Sometimes, during peak times, it is difficult to reach us by phone.  Utilize email and after-hours faxing to reach us if unable to do so by phone.

Do not fax samples, reports, transcripts, enrollment forms, high school credit statements, etc.

Electronic Mail

ccsrecords@cox.net - For general information and information on a specific student.

ccshelp@cox.net - This email is only for verifying receipt of mail (incoming mail). Use this email to confirm that reports, enrollment packages, mailed requests, etc. have been received by CCS.

Important Tips and Information concerning emailing CCS:

- Sometimes the internet is not reliable and emails do not arrive as intended. If one does not receive a response in a reasonable amount of time, excluding weekends, holidays, or announced closures, do not hesitate to send the letter again.

- Keep in mind that we receive on average 60 emails a day. Give us time to respond, especially if a request requires research.

- Emails are convenient in that they are sent and received quickly; however, they must be treated similar to other correspondence.  Instant replies are not always available as we address emails in the order in which they are received. 

- Even though we have a website online, it is important to understand that this is a school. We do not have operators working 24 hours a day as some internet retailers do.

Here are some suggestions to reduce response time when contacting CCS via email:

- Include the student's name and grade.

- Use the "reply" feature when responding rather than composing a new email.  This will attach all previous correspondence in the response.

Closures

CCS will be closed on all federal holidays.  Typically, we are closed for a few weeks in late December, the last week of February, one week in association with Easter, and Thanksgiving week.  There are, at times, periodic closures due to various factors. These closures are announced on our answering machine and the news section of our website.